Warranty Policy

Products are covered against confirmed defects in materials and workmanship during the warranty period stated on the product page or order information, subject to the conditions below.

What is covered

When a documented claim is approved, the available remedy may include technical guidance, a replacement part, repair, product replacement, or refund. The remedy depends on the product, the defect, availability, safety, and applicable consumer law.

What is not covered

The warranty does not cover normal wear, consumable parts, cosmetic damage after delivery, incorrect assembly, poor maintenance, misuse, neglect, accidental damage, unauthorized modification or repair, incompatible parts, or failure to follow product instructions.

Making a claim

Submit a support ticket with the order number, product name, serial or batch information if present, a clear description, and photographs or video showing the issue. Do not discard the product, parts, or packaging until the claim is resolved.

Legal rights

This limited warranty is provided in addition to, and does not replace, non-excludable statutory consumer rights.